Description
Bienvenido a nuestra tienda
Nota:
1. Respuesta sobre tallas: Para satisfacer las diferentes necesidades de cada comprador, ofrecemos tallas estándar, tallas grandes y tallas personalizadas. Para las tallas estándar, haga clic en la información de tallas para ver y encontrar la que le corresponde. Si no encuentra la suya, ofrecemos tallas personalizadas; haga clic en la página para contactarnos. Tenga en cuenta que no ofrecemos devoluciones ni reembolsos en las tallas personalizadas ni en las tallas grandes. Gracias por su comprensión.
2. El artículo no incluye accesorios como aretes, collar, velo de novia ni enagua de crinolina (mostrado en las fotos). ¡La oferta es solo por el vestido!
3. Antes de realizar su pedido, lea atentamente este anuncio y haga todas sus preguntas. Para enviar un correo electrónico, haga clic en el enlace "Preguntar al vendedor" en la esquina superior derecha. Responderemos a sus preguntas en un plazo de 24 horas. Si no recibe respuesta, reenvíe el correo electrónico.
4. El color real de los artículos puede variar ligeramente del de las imágenes anteriores debido a la configuración de la computadora. Gracias por su comprensión. El tamaño se mide manualmente, por lo que puede haber una ligera tolerancia (aproximadamente 1-3 cm).
5. Tiempo de procesamiento del pedido: entre 2 y 6 días (excepto pedidos urgentes, tiempo de envío no incluido), el tiempo de envío depende de lo que elija, China Post normalmente 30-50 días, DHL FEDEX o UPS 4-7 días llegan, AliExpress Envío estándar 15-25 días. Si necesita un pedido urgente, debe contactarnos antes de realizar el pedido. Gracias.
6.Proporcione el tamaño de la medida
*color ______________
*Busto__________pulgadas/cm
*Cintura __________pulgadas/cm
*Caderas __________pulgadas/cm
*Hombro a hombro (medido desde la espalda)_______pulgadas/cm
*Hueco al suelo _______pulgadas/cm
*La altura de tus tacones altos: __________pulgadas/cm
*Tu altura_______pulgadas/cm
Envío internacional
Al realizar un pedido, elija un método de envío y pague el pedido, incluyendo los gastos de envío. Tenga en cuenta que el plazo de entrega de todos los envíos internacionales no está garantizado debido a las diferencias en los plazos de despacho de aduanas entre países, lo que puede afectar la rapidez con la que se inspecciona su producto. El comprador es responsable de todos los gastos de aduana, comisiones de corretaje, aranceles e impuestos adicionales para la importación a su país. Estos gastos adicionales pueden cobrarse al momento de la entrega. El coste del envío no incluye los impuestos de importación y el comprador es responsable de los derechos de aduana.
Política de devoluciones internacionales
Le garantizamos el reembolso del artículo comprado en nuestra tienda con el que no esté completamente satisfecho si lo devuelve en su estado original por correo dentro de los 7 días naturales posteriores a su recepción. Las compras internacionales solo se pueden devolver por correo. Los gastos de devolución de los pedidos no deseados correrán a su cargo. Los reembolsos se abonarán a su método de pago original. Para garantizar la calidad del producto, no ofrecemos reembolsos en artículos hechos a medida ni de tallas grandes. Tenga en cuenta que los artículos deben devolverse con todas las etiquetas intactas y con el albarán de entrega incluido.
Nota
Por favor, contáctenos antes de devolver los artículos. No aceptamos devoluciones sin contactarnos. Los gastos de envío y manipulación no son reembolsables. Debido a que las pantallas de computadora presentan aberración cromática, especialmente entre las pantallas CRT y LCD, no podemos garantizar que el color real de los artículos sea exactamente igual al que se muestra en las fotos.
Problemas de tamaño y ajuste
Como todos nuestros vestidos se cosen a mano y se confeccionan a medida, el vestido terminado puede variar aproximadamente 2,5 cm con respecto a las medidas especificadas. Para garantizar que la prenda le quede perfecta, nuestros sastres altamente cualificados han confeccionado todos nuestros vestidos con tela adicional en las costuras para facilitar pequeñas modificaciones de talla. Para más información, no dude en contactar directamente con nuestro servicio de atención al cliente.
How to Measure
Size Measurement Guide
Learn how to properly measure your body for the perfect fit
Bust
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
This isn't your bra size!
Your arms should be relaxed, and down at your sides.
Wear the bra you're planning to wear with your dress when taking this.
Waist
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
Hips
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
Hollow to Hem
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
When taking this measurement, stand straight with your feet together.
We define knee length as the area just below your knee caps.
Measuring too high may result in a dress that is too short.
If this is a floor length dress please make sure you measure without wearing shoes.
Back Shoulder Width
This is the distance from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Sleeve Length
This is the measurement from your shoulder seam to where you would like your sleeve to end.
Measure from your shoulder seam to desired sleeve length with your arm relaxed by your side to get the best possible measurement.
Measure with your arm slightly bent.
Armscye
This is the measurement of your armhole.
In order to take your armscye measurement, you must wrap the measuring tape over the top of your shoulder and around under your armpit.
Arm Circumference
This is a measurement around the fullest part of your upper arm.
Measure with the muscle relaxed.
Dress Size Chart
Find your perfect fit with our comprehensive size guide
Find Your Closest Size
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
Size Guide Tips
- Bust: Measure around the fullest part of your bust
- Waist: Measure around the smallest part of your natural waistline
- Hips: Measure around the fullest part of your hips
- Hollow to Hem: Measure from neck base to hem length
- If between sizes, choose larger for comfort
Shipping & Return
Shipping
This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Sunnderly.
You can choose your preferable Shipping Method:
Expedited Shipping
This shipping method is the fastest available. Delivery times are between 5-7 working days to all major destinations.Expedited shipping fee is calculated based on the weight of your order.
Please note: The Delivery Time = Tailoring Time + Shipping Time
Normal order: Tailoring Time is about 4-5 days.
Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are 10-15 working days to all major destinations. Standard shipping fee is calculated based on the weight of your order.
Before we can ship your order, sunnderly.com has to prepare your products, perform strict quality-control tests and package items carefully. The above delivery estimates do not include order processing time.
Return
We do our best to offer good quality products for our customers. If you have any problem for your order, please feel free to let us know: service@sunnderly.com
Cancellation:
Can I cancel my order?
Yes, you can cancel your order if you want. Because most of our formal dresses are made to order, so thanks for your understanding the time for canceling is very important. Please follow the cancellation policy, if you would like to cancel your order, please contact us by email: service@sunnderly.com
1. Order can be canceled within 48 hours of payment: You will get 94.5%(Platform will charge 5.5% )
2. Order can be canceled within 48-120 hours after payment: for 60% product's price and shipping fee.
3. Order can be canceled >120 hours after payment: only for shipping fee.
Exchange:
1. Contact us within 3 working days after you receive the product.
2.We will ship the new product once we receive the product you returned.
3.You need to pay the return shipping fee.
Return:
We will issue a full refund if the product you received has any quality problem caused by us after you returned the item. Please see the following list of quality issues that are for full refund:
Wrong Size(size is different from what you ordered),
Wrong Color(color is different from what you ordered),
Wrong style,
Damaged products.
Note :
1.Custom size and custom color products return only can be refunded 50% of the product's price, because custom products can't be sold again, thank you so much for your understanding.
2. We don't accept returns because of personal preference.
How to return:
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 5 working days of receiving the order.
2. Provide us with photos of the product, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color problem etc.
3.Once we approve your return request, please ship the product out in 7 working days.
4.When we receive the returned product,the refund will be given in 48 hours.
5. The returned product must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
6. The tracking number of the returned item must be provided together with the reference code issued.
7. You are required to pay for the shipping fee to return or exchange the dress.
8. For the return address, we will give you the return address by email after we approve your return request.