Description


Preguntas frecuentes:
1. Necesito otro color y tamaño personalizado, pero no puedo elegirlo cuando hago este pedido, ¿qué debo hacer?
Nuestro tamaño y color son gratuitos. Puede realizar este pedido con su propia solicitud. Haremos el vestido de acuerdo con su nuevo mensaje.
2. ¿Puedo hacer algunos cambios en el diseño original o puede su fábrica hacer mi propio diseño?
¡Perfecto! Por favor, contáctanos antes de realizar tu pedido.
3. ¿Puedo elegir diferentes colores y tamaños personalizados?
Por supuesto, consulte los detalles a continuación.
4. Pedido urgente o urgente
También aceptamos pedidos urgentes. Comuníquese con nosotros antes de realizar el pedido para confirmar la fecha y el recargo correspondiente, gracias.
5.Tarifas aduaneras
En la mayoría de los casos, a veces en algunos países, el funcionario de aduanas puede ser estricto. No nos hacemos responsables de ninguna tarifa de aduana. Consulte la política de aduanas en su propio lugar.
Notas:
1. Como vendedor honesto, garantizamos que el vestido será 90%-95% idéntico a la imagen original. Si desea un vestido 100% idéntico, le rogamos que nos disculpe. No podemos garantizarlo, así que no realice el pedido si insiste en que sea 100% idéntico. Gracias por su comprensión.
2. El vestido de novia no incluye accesorios como velos, guantes, enaguas, etc. ¡La oferta es solo por el vestido! Si desea accesorios, contáctenos.
3. Le sugerimos que elija con cordones, que son mejores para ajustar el tamaño y adaptarse mejor a su cuerpo.
4. El vestido se puede confeccionar en talla, color y diseño personalizados. Le recomendamos encarecidamente que busque un sastre profesional que le tome las medidas siguiendo cuidadosamente la Guía de Medidas Personalizadas antes de comprar un vestido en línea.
5. No se realizan vestidos confeccionados. ¡Todos los vestidos deben ser hechos a medida! El proceso de confección (desde la fecha en que recibimos su pago y medidas) demora entre 8 y 15 días hábiles (excepto pedidos urgentes).
6. Antes de realizar un pedido, lea atentamente todos nuestros listados. Si tiene alguna pregunta, no dude en contactarnos.
Tabla de tallas:
Debido a que el vestido de boda/evento es una prenda especial, la medición manual tiene un error de 1-3 cm, por favor comprenda. Gracias.

Cómo medir:

Un vestido con la talla perfecta empieza con las medidas perfectas. Antes de pedir un vestido a medida en Aliexpress.com, te recomendamos encarecidamente que busques un sastre profesional local que te ayude a tomar las medidas con precisión. Aquí te mostraremos qué medidas necesitas y cómo tomarlas correctamente. ¡Advertencia: tomarte las medidas en casa es más complicado de lo que crees! Para obtener los mejores resultados, siempre pide a un sastre profesional local que te tome las medidas.


Política de devoluciones:
1. Tienes 7 días para decidir si los artículos son adecuados para ti después de recibirlos.
2. Puede devolver o cambiar cualquier artículo sin usar, sin lavar, sin alterar y sin daños en el paquete original, incluido su número de pedido.
3. La tarifa de envío de devolución corre a cargo del comprador.
4. Para solucionar su problema lo antes posible, comuníquese con nosotros primero y cuéntenos su temporada de devolución.
5. Después de que recibamos la información de su paquete de devolución y el número de seguimiento, le reembolsaremos su dinero a su cuenta dentro de 3 a 10 días hábiles.
6. Lamentamos mucho que hayas recibido un artículo que no es el que realmente pediste o que no es el mismo que muestran las imágenes o la descripción que aparece en las páginas web.
7. Todos los vestidos son copias de las páginas web, no son exactamente iguales, pero hacemos todo lo posible para que el vestido sea cercano a las imágenes, así que compre de manera racional, aunque sea barato.
Comentario:
Dado que sus comentarios son muy importantes para el desarrollo de nuestro negocio, le invitamos sinceramente a dejarnos una opinión positiva si está satisfecho con nuestro producto y servicio. Solo le llevará un minuto. ¡Gracias!
Si tiene alguna pregunta, pregúnteme antes de realizar el pago o déjeme un nuevo mensaje cuando lo realice, le responderemos dentro de las 24 horas. Gracias.
How to Measure
Size Measurement Guide
Learn how to properly measure your body for the perfect fit
Bust
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
This isn't your bra size!
Your arms should be relaxed, and down at your sides.
Wear the bra you're planning to wear with your dress when taking this.
Waist
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
Hips
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
Hollow to Hem
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
When taking this measurement, stand straight with your feet together.
We define knee length as the area just below your knee caps.
Measuring too high may result in a dress that is too short.
If this is a floor length dress please make sure you measure without wearing shoes.
Back Shoulder Width
This is the distance from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Sleeve Length
This is the measurement from your shoulder seam to where you would like your sleeve to end.
Measure from your shoulder seam to desired sleeve length with your arm relaxed by your side to get the best possible measurement.
Measure with your arm slightly bent.
Armscye
This is the measurement of your armhole.
In order to take your armscye measurement, you must wrap the measuring tape over the top of your shoulder and around under your armpit.
Arm Circumference
This is a measurement around the fullest part of your upper arm.
Measure with the muscle relaxed.
Dress Size Chart
Find your perfect fit with our comprehensive size guide
Find Your Closest Size
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
| Size | Bust | Waist | Hips | Hollow to Hem |
|---|
Size Guide Tips
- Bust: Measure around the fullest part of your bust
- Waist: Measure around the smallest part of your natural waistline
- Hips: Measure around the fullest part of your hips
- Hollow to Hem: Measure from neck base to hem length
- If between sizes, choose larger for comfort
Shipping & Return
Shipping
This page shows you how to choose a shipping method for your order, estimate shipping cost, and gives other further information on shipping process of Sunnderly.
You can choose your preferable Shipping Method:
Expedited Shipping
This shipping method is the fastest available. Delivery times are between 5-7 working days to all major destinations.Expedited shipping fee is calculated based on the weight of your order.
Please note: The Delivery Time = Tailoring Time + Shipping Time
Normal order: Tailoring Time is about 4-5 days.
Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are 10-15 working days to all major destinations. Standard shipping fee is calculated based on the weight of your order.
Before we can ship your order, sunnderly.com has to prepare your products, perform strict quality-control tests and package items carefully. The above delivery estimates do not include order processing time.
Return
We do our best to offer good quality products for our customers. If you have any problem for your order, please feel free to let us know: service@sunnderly.com
Cancellation:
Can I cancel my order?
Yes, you can cancel your order if you want. Because most of our formal dresses are made to order, so thanks for your understanding the time for canceling is very important. Please follow the cancellation policy, if you would like to cancel your order, please contact us by email: service@sunnderly.com
1. Order can be canceled within 48 hours of payment: You will get 94.5%(Platform will charge 5.5% )
2. Order can be canceled within 48-120 hours after payment: for 60% product's price and shipping fee.
3. Order can be canceled >120 hours after payment: only for shipping fee.
Exchange:
1. Contact us within 3 working days after you receive the product.
2.We will ship the new product once we receive the product you returned.
3.You need to pay the return shipping fee.
Return:
We will issue a full refund if the product you received has any quality problem caused by us after you returned the item. Please see the following list of quality issues that are for full refund:
Wrong Size(size is different from what you ordered),
Wrong Color(color is different from what you ordered),
Wrong style,
Damaged products.
Note :
1.Custom size and custom color products return only can be refunded 50% of the product's price, because custom products can't be sold again, thank you so much for your understanding.
2. We don't accept returns because of personal preference.
How to return:
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 5 working days of receiving the order.
2. Provide us with photos of the product, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color problem etc.
3.Once we approve your return request, please ship the product out in 7 working days.
4.When we receive the returned product,the refund will be given in 48 hours.
5. The returned product must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
6. The tracking number of the returned item must be provided together with the reference code issued.
7. You are required to pay for the shipping fee to return or exchange the dress.
8. For the return address, we will give you the return address by email after we approve your return request.